Head Ahead Ltd.


Professional Services

Augment your technical team with our Management and Technical consultants.


Our consulting team has a wealth of experience in delivering mission critical projects. Our areas of expertise cover both management and technical competencies. We can strengthen your existing team and also assist you in developing your inhouse ServiceNow implementation capabilities. We can work on a flexible model tailored to meet your specific requirements.

Management Roles

  • Capability Management
  • Delivery / Project Management
  • Agile Coaching
  • Test Management

Technical Competencies

  • Business Analysis
  • Engineering
  • Environment & Release Management
  • Platform Administration
  • Testing

Technical Implementation Services

Maximise the value of your existing investment by utilising our expertise in implementation projects.


We cover all aspects of implementation project lifecycle: business case development, requirements gathering, solution design, implementation, deployment and service transition. We use SCRUM (Agile) methodology which can be aligned to meet with your existing governance requirements.  

Areas Supported

  • IT Service Management
  • IT Business Management
  • IT Asset Management
  • DevOps
  • Custom Applications


  • Lean Six Sigma
  • DevOps

Application Development

Custom applications to support your bespoke processes. 

We are working on a number of exciting initiatives to extend the ServiceNow out of box functionality to support processes, currently not supported by the platform. These are expected to be available on the Store soon.